Introduction
Modernize Homes Limited (“we,” “us,” “our”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect the personal information of our clients, website visitors, and other users (“you,” “your”). This policy is in compliance with the General Data Protection Regulation (GDPR) and other applicable laws.
1. Information We Collect
1.1 Personal Data
We may collect the following types of personal data from you:
- Contact Information: Name, address, phone number, and email address.
- Identity Information: Date of birth, nationality, and government-issued identification (if required).
- Transaction Information: Details about payments and services you have requested or received.
- Technical Information: IP address, browser type, operating system, and other technical details when you visit our website.
1.2 Usage Data
We may collect information about how you use our website, including the pages you visit and the links you click.
1.3 Cookies
Our website uses cookies to enhance your experience. For more information, please see our Cookie Policy.
2. How We Use Your Information
2.1 To Provide Services
We use your personal data to provide you with the services you have requested, including:
- Managing and fulfilling orders or service requests.
- Communicating with you about your requests or services.
- Processing payments.
2.2 For Marketing
With your consent, we may use your contact information to send you newsletters, promotional offers, or other marketing communications.
2.3 For Legal Compliance
We may process your personal data to comply with our legal obligations, such as record-keeping requirements or responding to legal requests.
3. Sharing Your Information
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following cases:
- Service Providers: We may share your data with trusted service providers who assist us in operating our business, such as payment processors, delivery services, or IT support.
- Legal Requirements: We may disclose your data if required by law or in response to legal processes.
4. Data Security
We implement a variety of security measures to ensure the safety of your personal data. This includes using encryption, secure servers, and regular security assessments. However, no method of transmission over the internet is entirely secure, and we cannot guarantee absolute security.
5. Your Rights Under GDPR
If you are a resident of the European Union, you have the following rights under the GDPR:
- Right to Access: You have the right to request a copy of the personal data we hold about you.
- Right to Rectification: You can request that we correct any inaccuracies in your personal data.
- Right to Erasure: You can request that we delete your personal data, subject to certain legal exceptions.
- Right to Restrict Processing: You can request that we limit the processing of your personal data.
- Right to Data Portability: You have the right to request the transfer of your personal data to another organization.
- Right to Object: You can object to the processing of your personal data in certain circumstances.
- Right to Withdraw Consent: You can withdraw your consent to the processing of your data at any time.
To exercise any of these rights, please contact us at:
Email: webmaster@modernizehomes.co.uk
6. Data Retention
We will retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the updated policy on our website. Your continued use of our services after any such changes constitutes your acceptance of the new Privacy Policy.
8. Contact Us
If you have any questions or concerns about this Privacy Policy, or if you would like to exercise any of your rights, please contact us at:
Modernize Homes Limited
Email: webmaster@modernizehomes.co.uk